Privacy Policy
Last updated: 17 August 2026
Who we are
DUO Digital is a digital marketing studio based in Adelaide, South Australia. We provide Google Ads, Meta Ads, SEO and content services to Australian businesses. You can contact us at helloduodigi@gmail.com.
What we collect and why
When you contact us through this website, email us or request a proposal, we may collect your name, email address, phone number, business name and any information you choose to include in your message. We use this information to:
- respond to your enquiry;
- understand your business and prepare a proposal;
- provide and manage our services; and
- send relevant updates or marketing emails where you have chosen to receive them.
If you become a client, you may give us access to advertising accounts, website analytics, search performance data or other business platforms. We only access and use this information to provide the services you have engaged us for.
We do not sell or rent your personal information, and we do not share it with third parties for their own marketing purposes.
Tools, cookies and analytics
This website and our business may use trusted third-party services for website hosting, email, cloud storage, invoicing, analytics and advertising. These providers only receive the information needed to provide their services and handle it under their own privacy policies.
We may use cookies and tools such as Google Analytics 4, Google Ads and Meta technologies to understand how people use the website, measure enquiries and improve our marketing. These tools may collect information such as your IP address, device, browser, pages viewed and actions taken on the site.
You can limit or disable cookies through your browser or the privacy settings provided by Google, Meta or other relevant platforms. Some service providers may store or process information outside Australia, including in the United States.
Marketing emails
We will only send you marketing emails where you have agreed to receive them or where otherwise permitted by law. You can unsubscribe at any time using the link in the email or by contacting us.
How we protect your information
We take reasonable steps to protect personal information from loss, misuse and unauthorised access. We keep it only for as long as it is needed for the purpose it was collected, our business records or legal requirements, then delete or de-identify it where appropriate.
Your rights
You can ask to access or correct the personal information we hold about you, request deletion where appropriate, opt out of marketing, or raise a privacy concern. Email helloduodigi@gmail.com and we will respond within a reasonable timeframe.
Updates
We may update this policy if our services, tools or legal obligations change. The date at the top of this page will show when it was last updated.